Phone tags

Audience: anyone with enough phones to need grouping. Page: Cloud Phones → My Phones.

Once you have a lot of phones, names alone stop being enough to find a particular batch. Tags are how you group them, and a phone can carry several.

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1. Tagging one phone

In My Phones, open More → Set tags on the phone:

How it works:

1. Pick a Color first — different colours per line of business make the list readable at a glance.
2. Type in the box and press Enter to add; the Add button on the right does the same.
3. Tags already applied appear above; click the × on one to remove it.
4. Existing tags below lists tags used elsewhere in your account — click one to reuse it rather than creating a second colour for the same word.
5. Click Confirm to save; you get "Tags updated".

Limits: a tag is at most 50 characters, and the same tag cannot be added twice to one phone — a repeat gives you "Tag already added".

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2. Tagging a batch

Tick several phones in the list and the Set tags button lights up with a count; click it. The dialog reads "Set tags for N selected phone(s)".

Note that batch tagging replaces: the dialog opens empty, and saving overwrites the tags on all N phones with whatever is in the dialog — their previous tags are not kept. That is convenient for stamping a group label on a batch; to add a tag while keeping the existing ones, do it phone by phone.

Selection accumulates across pages, so paging does not clear what you already ticked.

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3. Filtering by tag

There is a Phone tag dropdown above the list. Pick a tag to show only phones carrying it; All tags clears it.

Tag and status filters stack — "tag = US" plus "status = Running", for instance. The filters are reflected in the URL, so you can send someone a link straight to that view.

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4. Making them useful

Tags pay off most in group control and batch actions: filter to a group, select all, then go straight into group control or batch tagging.

Common ways to slice:

Putting two tags on each phone — line of business plus region — gives you the most flexibility when filtering. Fix a colour per line of business and you can read the list without reading the words.

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5. Next

• Group control
• Controlling one phone